PRIVACY POLICY

Last Updated: February 28, 2025

At Sofia Yorke, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, purchase digital products, or interact with us online.

By using our website sofiayorke.eu, purchasing digital content, or subscribing to our newsletter, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect and process the following types of personal data:

   Information You Provide to Us

When purchasing a digital product or service:

• Name

• Email address

• Payment details (processed securely via Stripe)

When signing up for our newsletter or contacting us:

• Name

• Email address

• Any additional information you provide voluntarily in messages or requests

   Information Collected Automatically

When you visit our website, Webador may collect certain data automatically:

• IP address
• Browser type and version

• Device information (e.g., mobile, desktop)
• Website usage analytics (e.g., pages visited, time spent on pages)
• Referring websites (how you found us)
• We use third-party tools (such as Google Analytics and Webador’s hosting analytics) to track website performance and improve user experience.

 

2. How We Use Your Information

We process your personal data for the following purposes:

• To fulfill orders and process payments (legal basis: contract performance)
• To provide customer support (legal basis: legitimate interest)
• To send newsletters and marketing updates (legal basis: consent)
• To monitor website traffic and improve user experience (legal basis: legitimate interest)

• To comply with legal and tax obligations (legal basis: legal requirement)

We do not sell, rent, or trade your personal data with third parties.

 

3. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

• Contractual necessity: To fulfill orders and provide services.
• Legitimate interests: To improve services, protect against fraud, and enhance security.

• Legal compliance: To meet tax and business regulations.
• Consent: For sending newsletters and marketing materials (you can withdraw your consent at any time).

 

4. Sharing of Information

We only share your data with trusted third parties necessary to operate our business, including:

• Payment processors (Stripe) – To process transactions securely.
• Website hosting provider (Webador) – For site functionality and analytics.
• Email marketing provider (Sender) – To send newsletters.

We do not share your data with advertisers, external marketers, or unrelated third parties. All transactions are securely processed through Stripe, which may include PayPal as a payment option. We do not directly process or store payment details.

 

5. Data Security & Retention

We take reasonable security measures to protect your data from loss, unauthorized access, or disclosure.

• Secure Payment Processing: All transactions are encrypted and handled via trusted payment gateways.
• Limited Access: Only authorized personnel can access customer data.
• Data Retention: We retain your data only as long as necessary for the purpose it was collected (e.g., financial records for tax compliance).

 

6. Your Rights Under GDPR

If you are an EEA resident, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update incorrect or incomplete data.
• Deletion: Request erasure of your data (where legally applicable).
• Restriction: Request limited processing of your data.
• Objection: Object to processing based on legitimate interest.
• Data Portability: Request data transfer to another provider.
• Withdraw Consent: Unsubscribe from marketing communications at any time.

If you believe your data has been mishandled, you have the right to lodge a complaint with your local Data Protection Authority (DPA).

 

7. Cookies & Tracking Technologies

Our website, hosted by Webador, uses essential, analytical, and functional cookies to enhance performance and user experience. These cookies are managed by Webador, and we do not control them directly. You can find more information on how Webador uses cookies and how to manage them in Webador’s Privacy & Cookie Policy. 

 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.